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Canada‘s #1 Bilstein Shock Retailer


Testimonials for Essex Distributors Bilstein Suspension

Below are several testimonials we have received over the years. We take pride in providing the best possible service and highest quality products to our customers. Here’s the proof:

More Customer Stories

A brief note to let you know how pleased I am with my new Bilstein 4600 front & rear shocks. My 2016 Ford F250 seems to have been transformed into a super comfy – stable ride.

At 120,000 klm. the factory shocks were pretty tired but I had no idea of how bad they were until I installed these new Bisteins.

That’s about it, being pleasantly surprised by the quality of something seems to be rare these days, so thanks.

Bob Paterson

Just wanted to say this was an excellent experience working with you/your company. I finally had my springs/shocks installed by SEM Motorsport. Tom asked me how I got my Bilsteins and I told him you hooked me up. My car rides amazing now. Cheers!


Just wanted to say thank you for the shocks I’m so happy with them they didn’t disappoint one bit. Thanks a lot Gordon 

Clint Simmon

I Ordered Bilstein B8 dampers that were backordered for my Ms6. Warren found me another option and sent them to me as quickly as possible. There was a small hiccup in shipping, but when I let Warren know about my experience, he responded with class and provided me great customer service the whole way through. Deal with Warren.

I have received the shocks and I couldn’t be happier. I’ll be recommending you guys to anyone looking for new shocks. I’ll be purchasing the rear shocks soon just have to wait till next payday haha. Thanks again!

Ben Clark

I really appreciate the way you guys handled this situation as I know what the “book” says, but it didn’t match the original shocks on my motorhome. It was certainly a pleasure doing business with you folks and hope to do it again someday. 




Today I received the two Bilstein Struts that I ordered, I am so excited!!! Now I can fix my car!!! Thank you so much for all of your help and I will continue to use your office for the necessary car parts. I have nothing but good things to say about the service I received from you. Thank you again and have a GREAT day!!! 


Guys I just wanted to thank you for the shocks. It works great. I have have to mention that Gordon is a great person and honest.I got my stuff exactly like he said. Being honest with your customers will always pay. Thanks again!


Hi Warren,Just a note to let you know the Bilstein shocks have arrived and look great!Thanks also for your quick replies. Best Regards,


Well, your advice was right regarding your product! (H&R Sport Spring and Bilstein Sport Shocks) We are very impressed by the quality of the ride when you go slow in the city and the handling at high speed is… driving nirvana! Thank you very much.

Pascal Roy – 2001 BMW 740i Sport package.

Gordon I received my shocks today! Wow that is exceptionally fast service! …I’m sure they are going to be great and Thanks for the excellent service, I’ll be sure to tell all my friends about you and your company. 


Tom, The Bilstein shocks have made the S80 the car it should have been in the first place ! My wife, who is stereotypically not as much of a driving enthusiast as myself says that it makes the car handle as well as our BMW 3-series. Pushed hard I am certain that it will still under-steer, and being front-drive it likes to spin an inside wheel while accelerating in a corner – but I was reluctant to even explored that realm with the factory shocks. If the ride has degraded in any way, it is unnoticeable. The float is gone, as is the quiver during cornering. The car feels solid, planted, and much smaller than it did. Thanks for your efforts to import and confirm the fit – well worth the wait! 


“Hi Warren, You were right!! The ride is 100%+ better than before. In town and over there’s no comparison. I’ll be taking on the HWY this weekend and already looking forward to the drive. The boys at Wheels+ did a great job. Good choice – you know your profession well. I’m most grateful.” 


“Shocks are awesome by the way, I’ll be recommending you guys to anyone I can.” 


“I received my Bilsteins today and will be installed tomorrow. Thank you for the service it is a real pleasure to get good sevice from a Canadian outfit!!!! I will leave info on the Nitro site tonight as to where and how Canadian Nitro owners can get a good deal on the shocks and not have to go through the states…Again thank you!” 


“Thank you for your help and sorry to have insisted so much. It was necessary for us to be able to bring them back from our days in Canada. We are now in Peru and will have them installed soon. Thanks for all your help!” 

Francisco Perez de Cuellar

“I received the fronts last week. Thanks very much for the struts! Pleasure doing business with you.” 


“Just wanted to thank you for the great service. The shocks for my 2001 Trans Am arrived and I installed them no problem. I cannot believe the difference. It honestly feels like a completely different car. Before, the car was following every groove in the road and felt very twitchy. I thought it must be the 40 series tires. Now, the tracking problems are gone and the bone-crushing ride is way smoother. When you told me “smoother but firmer”, I didn’t think it could be possible but it is.” 

Roy Saskatoon, Sask

“Thanks I have shopped on alot of performance sites and by far you guys have one of the best set ups and the best customers service keep up the good work!” 


“I just received the strut. Many thanks, I appreciate the quick service and having you go to bat to convince Bilstein to break up a kit. I will certainly recommend you to others.” 


“Tom, just wanted to say I got my Bilsteins today.Wanted to let you know that my experience with your store was great. I can understand the order backlog–that’s not your fault. (FEDEX even delivered it here to the wrong address…even though the address you put on the waybill was correct!) But you guys delivered–even the Eibach stickers! I’m going to post a glowing review on Lexus users website! Thanks again!” 


“Warren, I received my shocks today. Thanks for the excellent service.” 


“Warren , received my shocks today thanks for the great service.” 


“I received my shocks today. Thanks for the excellent service.” 

John F.

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