Warranty Information
Essex Distributors – Bilstein Warranty
PLEASE NOTE: Essex Distributors ONLY warranties Bilstein Products that are purchased from Essex Distributors to the original purchaser.
Essex Warranty Procedure:
- Purchase a new unit (so your vehicle will not be out of commission)
- Provide a copy of your sales invoice and ship the warranty shocks to Essex Distributors.
- Bilstein USA will determine whether the product qualifies for warranty. Not Essex…
- When Bilstein USA issues credit for warranty, your purchase cost less SERVICE FEE of $30.00 Per shock absorber (plus tax), which covers freight and brokerage fees.
- If Bilstein USA does not approve warranty, Essex will be returned the warranty units for pick up by you.
WARRANTY BREAKDOWN
LIMITED LIFETIME WARRANTY:
B4 OE Replacement / B6 / B6 Performance / B8 Performance Plus / B12 Series / B14 (PSS) / B16 (PSS9 & PSS10) / B6 4600 / B8 5100 / B8 5100 (Ride Height Adjustable) / B8 5112 / B8 6112
LIMITED 2 YEAR WARRANTY:
B4 OE Replacement (Air) / B8 5160 / Steering Racks
LIMITED 90 DAY WARRANTY:
B8 5125 / B8 5150 / B8 5165 / M 7100 Series / B8 8125 / M 9100 Series / M 9300 Series / BILSTEIN Clubsport® / MOTORSPORTS PRODUCT
Note: Essex Distributors is an authorized dealer of all Bilstein products since 1990, so your new product will include the full factory warranty. We have a large warehouse stocked in Vancouver BC and most orders ship Express so you can have it in 2-3 days. What more? We are proudly Canadian and you WILL NOT pay any Custom, Duties or Brokerage fees!