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Canada‘s #1 Bilstein Shock Retailer

Warranty Information

Essex Distributors – Bilstein Warranty

PLEASE NOTE: Essex Distributors ONLY warranties Bilstein Products that are purchased from Essex Distributors to the original purchaser.

Essex Warranty Procedure:

  1. Purchase a new unit (so your vehicle will not be out of commission)
  2. Provide a copy of your sales invoice and ship the warranty shocks to Essex Distributors.
  3. Bilstein USA will determine whether the product qualifies for warranty. Not Essex…
  4. When Bilstein USA issues credit for warranty, your purchase cost less SERVICE FEE of $30.00 Per shock absorber (plus tax), which covers freight and brokerage fees.
  5. If Bilstein USA does not approve warranty, Essex will be returned the warranty units for pick up by you.

WARRANTY BREAKDOWN

LIMITED LIFETIME WARRANTY:
B4 OE Replacement / B6 / B6 Performance / B8 Performance Plus / B12 Series / B14 (PSS) / B16 (PSS9 & PSS10) / B6 4600 / B8 5100 / B8 5100 (Ride Height Adjustable) / B8 5112 / B8 6112

LIMITED 2 YEAR WARRANTY:
B4 OE Replacement (Air) / B8 5160 / Steering Racks

LIMITED 90 DAY WARRANTY:
B8 5125 / B8 5150 / B8 5165 / M 7100 Series / B8 8125 / M 9100 Series / M 9300 Series / BILSTEIN Clubsport® / MOTORSPORTS PRODUCT

Note: Essex Distributors is an authorized dealer of all Bilstein products since 1990, so your new product will include the full factory warranty. We have a large warehouse stocked in Vancouver BC and most orders ship Express so you can have it in 2-3 days. What more? We are proudly Canadian and you WILL NOT pay any Custom, Duties or Brokerage fees!

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